Learning Center: FAQs

Frequently Asked Questions

Do you have a question that Clark's can answer? Look below for a selection of frequently asked questions regarding pests and pest control, mold and moisture control, construction services and other Clark's specialties.


If you don't find the answer to your question here, please Contact Us and we will find an answer to your question.

GENERAL:

Q. How long has your company been in business?

A. Clark's has been in business since 1963.

Q. What areas do you service?

A. We service the entire state of South Carolina.

Q. What are your office hours?

A. Monday through Friday, 7:30 am-6:00pm.

Q. How can I contact your office?

A. Call our office toll-free at 866-781-4991 or email us at clarkscsr@clarkspest.com. We can also be reached through our contact form here.

Q. Do you offer free estimates?

A. Yes. Contact Us for your free estimate today!

Q. Can I pay my bill online?

A. Yes. You can pay your bill through your online account access by clicking here. It's a free service we offer to our customers.

Q. Do you offer same day service?

A. Our customers' needs are our priorities. We guarantee service within 24 to 48 hours.

Q. Do you have a Facebook?

A. Yes. Please like us on Facebook!

Q. Do you have a Twitter?

A. Yes. Please follow us on Twitter!

Q. Do you offer any discounts?

A. Please Contact Us regarding discounts and current promotions.

Pest Control:

Q. What types of pest control services do you offer?

A. We offer a variety of services to cover our customers' needs. Visit our Pest Control page for more information.

Q. What types of bugs do you treat for?

A. We target any pest that poses a problem in South Carolina. Visit our Pest Control page for more information.

Q. What are your prices for pest control?

A. Please Contact Us regarding pricing information.

Q. Is the chemical used to treat safe?

A. Our pest control is safe for you and your pets once the treated area is dry. Visit our Pest Control page for more information.

Q. Does the chemical have an odor?

A. Clark’s treatment produces very little odor, so you probably won’t even notice when the barrier is applied. Visit our Pest Control page for more information.

Q. Do you treat for bed bugs?

A. Yes.  Visit our Bed Bug Control page for more information regarding the treatment.

Q. Do you treat for fleas?

A. Yes. Visit our Pest Control page for more information regarding the treatment.

Q. Do you treat for mosquitos?

A. Yes. Visit our Mosquito Control page for more information regarding the treatment.

Wildlife Services:

Q. Are rodents covered under pest control?

A. We offer solutions to your rodent problem that are covered by our pest control service. However, if you have an infestation of mice or other rodents, we recommend an evaluation by our wildlife department. Please Contact Us if you have a rodent issue.

Q. I have a squirrel, bat, etc. in my attic. Can you take care of that?

A. Yes. We have a wildlife specialist on staff equipped to handle these types of issues. Please Contact Us to schedule an evaluation.

Q. Do you remove snakes?

A. Yes. We have a wildlife specialist on staff equipped to handle these types of issues. Please Contact Us to schedule an evaluation.

Termite Control:

Q. What are your prices for termite bonds?

A. Please Contact Us regarding pricing information.

Q. How do I get my home/business under bond with your company?

A. One of our qualified sales respresentatives will need to perform an evaluation of the property to determine what is necessary to bond your home/business. We offer FREE estimates. Please Contact Us to schedule your FREE estimate today! 

CL-100s/Termite Letters and Pre-Inspections:

Q. How much does a CL100/Termite Letter cost?

A. Please Contact Us regarding pricing information.

Q. Exactly what is a CL100/Termite Letter?

A. A Wood Infestation Report is a report of visible infestation and damage caused by insects (e.g., termites and beetles) and decay in accessible areas of the structure, with the inspection for decay fungi limited to the portion of the structure below the level of the first main floor. Commonly referred to as a termite letter or CL100, its purpose is to inform the lending institution and buyer of the results of an inspection by a Pest Control Operator. As a protective measure, banks and lending institutions require that homes be inspected for damage from termites and other wood-destroying organisms before they will loan money on the home.

 

The Wood Infestation Report is a two-page document. The first page provides basic information about the inspection, such as the address of the property, and it answers such general questions as:


1) Where was the damage found?
2) What caused the damage?
3) Is there any visible evidence of infestation or previous treatment?
4) Are there any obstructions or inaccessible areas which cannot be inspected?
5) Was a builder contacted to assess the damages?

 

The second page of the Wood Infestation Report provides space to comment on details regarding data disclosed on the first page of the report. It identifies special areas of concern, such as locations of previous treatment, and it identifies areas that are inaccessible for inspection.

Q. Does a CL100/Termite Letter guarantee the absence of termites?

A. No. This report is simply a description of any visible activity or damage caused by termites or other wood-destroying organisms. The inspection is based on careful visual inspection of readily accessible areas and by sounding or probing. A qualified building expert should be consulted to determine the extent of damage and whether repairs are necessary. Most Pest Control Operators are not licensed builders.

Q. Isn’t the Pest Control Operator responsible for reporting all types of structural damage?

A. No. Often, a Pest Control Operator is the only individual who goes beneath the house or in the attic.  Because of this, the Pest Control Operator is often considered responsible for inspecting and reporting anything that may be wrong with the structure. This is not true. Structural and electrical problems, plumbing, roof leaks, etc., are not normally their areas of expertise. Building Inspectors and contractors who are licensed or registered with the South Carolina Residential Home Builder’s Commission are the appropriate people to call to inspect these problems.

Q. Who is responsible for treating or repairing the damage found?

A. When Pest Control Operators find wood-destroying organism activity or damage, they are required BY LAW to report it on the Wood Infestation Report. If they do not, the Department of Pesticide Regulation will take appropriate enforcement action. Any company can treat or repair, but the PCO is required to issue the report regardless of whether they perform the repairs or treatment.

Q. Does a termite letter provide insurance on my new home?

A. No. CL-100 is a literal inspection of your home that pertains to wood destroying insects, water damage, and moisture conditions. It reflects the general conditions of the home at the time of inspection. There is no warranty or guarantee for any pre-existing or future conditions of the home.

Q. What if my termite letter is not “clear”?

A. Many wood infestation reports do not come back as many refer to as “clear.”  However, damage that has been properly repaired or judged to be not structurally significant should not interfere with  the sale of the house. Just as most used cars have a dent here and there, most South Carolina homes that are over 10 years-old can reasonably be expected to have some wood- destroying organism damage.   If a "clear" letter is required by the lender, or specified in the sales contract of the home, then estimates should be produced for any repair, corrective action, and/or treatments needed to correct the issues on the CL-100.  Necessary actions should then proceed.  Some loans and situations do not require a "clear" CL-100, and you should seek advice from your sales or company representative as to the best course of action to pursue.

Q. What is a “clear” CL-100?

A. A "clear" CL-100 indicates that there is no visible wood destroying insects present at the structure, and no damage caused by wood destroying insects. It also indicates that there is no structural water damage that requires repair, and no adverse moisture conditions that require repair and/or corrective action. Again, this inspection indicates these conditions at the date and time of the inspection only. There should be no speculation as to any previous or future conditions.

Lawn Care:

Q. Do you offer mowing services?

A. Yes. Please visit our Lawn Care page for more information.

Fire Ant Control:

Q. What does the treatment consist of?

A. Information regarding fire ants and treatment can be found hereContact Us to speak with a specialist for additional information about the treatment.

Q. Is the treatment guaranteed to get rid of my fire ants?

A. We offer treatments that provide a one year guarantee against fire ants. Please visit our Fire Ant Control page or Contact Us to speak to one of our representatives.

Construction:

Q. What types of services do you offer?

A. We offer everything from simple repairs, to structural and floor system repairs, bathroom remodels, and additions. Visit our Construction Services page for more information.

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Free Estimate

Pests can carry and transfer numerous disease
causing pathogens and bacteria. Are you safe?
Logo: Clark's Celebrating 50 Years of Service, 1963-2013

Best of 2012 Readers' Choice Award

 

Clark's Termite & Pest Control was voted Best Pest Control Company in South Carolina for 2012. The Readers' Choice Best Of 2012 is a sampling based on the responses of the readers of The State. The results of their voting appear in a special section.

 

From The State Media Company I would like to say Thank You to our readers in South Carolina. Thank you to the many readers who took the time to vote for their favorite businesses. Thank you to the many online users who went online to vote. Thank you to the businesses that anxiously wait for this publication every year. Thank you to the person who voted for "Turkey and Ham on rye with mustard and pickles" for the Best Deli. You all make The Reader's Choice a success year after year.

 

Ashleigh Anderson McAlister
The State Media Company

Logo: Readers Choice Best of 2012

Our 50th Anniversary!

 

Clark's Termite & Pest Control is proud to announce our 50th Anniversary! For the past 50 years Clark's Termite & Pest Control has answered our customer’s call to exterminate termites and other annoying pests. Termites are unwelcome little insects and live to inflict damage. We’re zealous when it comes to eliminating termites and other pests.

 

In 1963 Clark's Termite & Pest Control opened our doors. We wholeheartedly thank you for letting us take care of your termite and pests problems. We’re happy to be your faithful solution and will continue to provide superb customer service.